Refund policy

🎀 Return & Refund Policy

All Sales Final (Hygiene & Small Business Policy)
Due to the nature of our products (beauty accessories), all sales are final. We do not accept returns or exchanges for hygiene and safety reasons.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with:

• Your order number
• Clear photos of the item and packaging

We will review and offer a replacement or refund if approved.

Missing Items
If something is missing from your order, please contact us within 48 hours of receiving your package so we can make it right.

Order Changes/Cancellations
Orders cannot be changed or canceled once they have been placed, as we begin processing quickly to get your items to you ASAP.

💕 Refund Policy

Approved Refunds
Refunds are only issued if:

• The item is confirmed defective/damaged
• Your order cannot be fulfilled

If approved, refunds will be issued back to your original payment method within 5–10 business days.

Non-Refundable Situations
We do not offer refunds for:

• Buyer’s remorse
• Incorrect addresses entered at checkout
• Delayed shipping caused by carriers
• Normal wear and tear